We are grounded in our Aboriginal and Torres Strait Islander culture: our traditions and our ways. Our culture is always present in all that we do with our community, with our families, with our people, and our stakeholders. Our culture empowers us and sustains us.

We believe that our relationships with our communities, with our stakeholders and with each other shape our success. We recognise the strengths of our community, our families, and our clients, and of the other services in our community. We engage with compassion, without judgement, and treat each person with respect. We deliver services with empathy, without judgment and we uphold the confidentiality, the rights, and the autonomy of each person.

We are dedicated to delivering excellence with integrity, to meeting the highest standards expected by our clients, communities, and peers of our organisation and our services.

We embrace continuous learning and ongoing development within our organisation and with our community. We foster a culture of curiosity, growth, and innovation among our staff, clients, and partners, recognising that learning is essential for personal and professional advancement and for community empowerment.

We celebrate the diversity of our community and strive to create an inclusive and equitable environment through our interactions with each other, with our clients, and with the wider community, where everyone feels safe, valued, respected, and empowered.

We believe it is essential that services are physically and culturally safe for our children and families, for our clients, our staff, and our visitors.